Director of Operations in VERY Busy, SUPER Fast Paced Office

Phoenix, Arizona Administrative

29 May 2022

Phoenix, Arizona

Administrative

Administrative

Full Time

1

1 years

50000 - 125000 USD

About the Position:

The Director of Operations will be directly involved in every aspect of our real estate and property management business. We are looking for a candidate who is a self starter and extremely detail oriented with a passion for perfectionism. Great verbal and written communication skills are a must. This position supports a fast-paced, highly collaborative group. The person in this position wants to be given an opportunity to prove themselves by growing and running a division, while reporting directly to the president of the company.  This person enjoys "building" and putting the pieces in place. They will have exceptional customer service skills, are confident when speaking, are self-starting and like to take control once they know what they are doing. This person will make quick decisions when certain of their answers and doesn't like waiting on other people for answers. 

This position is a leadership role where the person will be in charge of various vendors and will eventually be growing the team to leverage some, or all, of the aspects of the division (processing repairs, leasing/property showings). 


Job Responsibilities Include:

  • Answers incoming calls and prioritizes issues to be handled.
  • Prepares required real estate documents for client signatures and completion.
  • Reviews contracts and follows compliance procedures and guidelines.
  • Maintains status calendar of important contract deadlines.
  • Coordinates projects and follows up to ensure satisfactory completion and expectations exceeded.
  • Conducts daily/weekly follow-up with 3rd party service providers.
  • Communicates with clients, answers questions and educates as necessary.
  • Conducts daily written and verbal communication with all parties involved in a transaction.
  • Builds, implements, and manages systems for better efficiency within the role.
  • Uses internal communication systems to keep agents informed at all times.
  • Ensures all post-closing funding and file compliance items are completed and accurate.
  • Maintains database and updates client files on any changes to any contact info.
  • Maintains a spreadsheet with projections and closings.

Required skills, education and experience:

  • Ability to work in a high stress, very fast-paced environment and under strict deadlines.
  • Strong typing & computer skills (including Microsoft Word).
  • Ability to multitask and prioritize tasks according to importance.
  • Self-starter with strong initiative.
  • STRONG attention to detail.
  • “Get it done” attitude.
  • Strong verbal and communication skills.
  • Data Entry skills.
  • May require some after-hour responses to clients.
  • Real Estate license will be required within ninety (90) days of hire.  

Compensation + Benefits Package:

  • Generous Salary + Bonuses for an Awesome Job + Commissions 
  • Full Benefits Package (Health Insurance, 401(k) , Dental, Life, Etc.) Available 
  • This position has room for advancement within our organization.  

Work Environment:

  • This position is in office (Tempe) and can turn into a hybrid work from home/office based on results.

About Us:
We are an entrepreneurial bunch with multiple businesses (real estate sales, property management, general contracting, insurance brokerage) and are looking to double down in 2022 and grow these businesses like they have never been grown before!   There is nowhere that will have more opportunity for professional growth and long term wealth building.  If you want a CAREER and to change the trajectory of your future, this is it!  

We are a tight knit, entrepreneurial, success oriented team with a passion for delivering the highest levels of service possible and making their client's real estate dreams a reality.